Yes! PetPro customers instantly get rewarded! No registration, no redemption, no complicated procedure! Enjoy amazing deals from Automotive garages, restaurants, hotels, retail stores, and other interesting establishments, for just being a PetPro customer! Isn’t that amazing?

• All you need to do is print your transaction receipt from PetPro (or show your online copy) (valid 30 days during the transaction with our partners)
• Present it to the listed partners together with a valid ID (Emirates ID / Driver’s License / Passport)
• Listed partners will just gather your transaction information from PetPro (name, mobile #, email address and receipt / invoice #)
• Start enjoying their services with discounted rates and other interesting offers

PetPro Instant Rewards is focused on benefiting Pet Parents. You, (our customers) are important to us, and this is our way to show our gratitude and thanks for your undoubting support with PetPro!

Q: Is there a minimum spend to enjoy the benefits of PetPro Instant Rewards?
A: No, the moment you buy something from us, whatever the value is, you can already enjoy PetPro Instant Rewards

Q: If I use the receipt with Partner 1, can I use the same receipt with Partner 2?
A: Yes! If the receipt is valid for 30 days upon usage of the service or purchase, you cancontinually use the same receipt.

Q: Can I use the same receipt with the same partner over and over again?
A: Yes! If the receipt is valid for 30 days upon usage of the service or purchase, you can continually use the same receipt.

Q: If I use the receipt with Partner 1, can I use the same receipt with Partner 2?
A: Yes! If the receipt is valid for 30 days upon usage of the service or purchase, you can continually use the same receipt.

Q: The name in my purchase receipt from PetPro and my valid ID is not matching. Can I still avail of the privileges?
A: (1) Yes! As long as the discrepancies are not too far. E.g. Mohammad Ibrahim to Moh Ibrahim; Christopher Smith to Chris Smith; Chandran Ibrahim Sachin Mangkad to Sachin Mangkad) (2) If discrepancies are too big, the partner company has the right to approve / decline a request to avail of the privileges.

Q: Can my dependents / family members avail of the discount on my behalf?
A: This is not possible at the moment. This is something that will be part of our future expansion. PetPro customer should be present during the time of transaction.

Q: The name in my purchase receipt from PetPro and my valid ID is not matching. Can I still avail of the privileges?
A: (1) Yes! As long as the discrepancies are not too far. E.g. Mohammad Ibrahim to Moh Ibrahim; Christopher Smith to Chris Smith; Chandran Ibrahim Sachin Mangkad to Sachin Mangkad) (2) If discrepancies are too big, the partner company has the right to approve / decline a request to avail of the privileges.